Shipping
Shipping Policy
Our dispatch team are lightning fast and 100% focused on zipping your order off to you as quickly as possible! Our quick turnaround time often means that if you’ve made a mistake on your order or want to change your order, there may not be time to adjust it. We’ll always do our darndest to help, but the best bet is to take a few extra minutes when completing your online purchase and double check your delivery address plus order details.
If you’re looking for more information about placing an order, we answer a lot of questions on our FAQs page. Otherwise, for all our shipping terms, keep on reading!
CHRISTMAS/NEW YEAR CUT OFF
For delivery prior to Christmas - these are suggested timeframes by Australia Post but please note, delivery cannot be guaranteed
AUSTRALIA
Standard - Order by 1pm AEST, 15 December
Express - Order by 1pm AEST, 18 December
NZ
Express - Order by 3pm NZDT 11 December
OTHER INTERNATIONAL DESTINATIONS
Order by 6 December
DISPATCH DATES - December and January
Dispatching as per usual schedule until Fri, 22 December
Mon, 25 and Tue, 26 December - dispatch closed
Wed, 27 December - express dispatch only
Thu, 28 December - standard and express dispatch
Fri, 29 December - express dispatch only
Mon, 1 January - dispatch closed
Tue, 2 January - standard and express dispatch
From Wed 3 January, normal dispatch timeframes resume