Shipping

    Shipping Policy

    Our dispatch team are lightning fast and 100% focused on zipping your order off to you as quickly as possible! Our quick turnaround time often means that if you’ve made a mistake on your order or want to change your order, there may not be time to adjust it. We’ll always do our darndest to help, but the best bet is to take a few extra minutes when completing your online purchase and double check your delivery address plus order details.

    If you’re looking for more information about placing an order, we answer a lot of questions on our FAQs page. Otherwise, for all our shipping terms, keep on reading!

    CHRISTMAS/NEW YEAR CUT OFF
    For delivery prior to Christmas - these are suggested timeframes by Australia Post but please note, delivery cannot be guaranteed

    AUSTRALIA
    Standard - Order by 1pm AEST, 15 December
    Express - Order by 1pm AEST, 18 December

    NZ
    Express - Order by 3pm NZDT 11 December

    OTHER INTERNATIONAL DESTINATIONS
    Order by 6 December


    DISPATCH DATES - December and January

    Dispatching as per usual schedule until Fri, 22 December

    Mon, 25 and Tue, 26 December - dispatch closed
    Wed, 27 December - express dispatch only
    Thu, 28 December - standard and express dispatch
    Fri, 29 December - express dispatch only
    Mon, 1 January - dispatch closed
    Tue, 2 January - standard and express dispatch

    From Wed 3 January, normal dispatch timeframes resume