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My shoes arrived!

How do I know the fit is right?

STEP ONE

What to do when my shoes arrive?

Yay, they've arrived!!  Find yourself a comfy chair on soft flooring (like carpet) so you don't scuff or mark the soles. Pop on some clean socks and both shoes, then secure them properly. Walk around on the carpet for a bit.

Repeat the process at various times of the day, as your feet swell towards the end of the day. (If you have orthotics, be sure to replace the inner sole when you try on your shoes.) Whenever removing your shoes, be sure to untie fully and take off with your hands.

STEP TWO

What to expect?

Naturally, there will be some stiffness to a brand spankin’ new pair of kicks. Don’t be alarmed if you feel some resistance when slipping them on for the first time. The overall fit should feel snug and firm, with some extra room around your toes. Have a good foot flex and wiggle your toes - see how it feels.  The heel might also slip a bit at first because the heel counter is not yet broken in. (Cheeky side tip: A good firm heel counter helps lock your foot into your shoes during wear and helps durability.).

 For leather shoes, consider that they will give slightly and mould to your foot over time. However, other materials (like the safety toe cap) won’t - so don’t rely on the fit getting roomier as you'll end up disappointed. *frowny face 

It's super important to remember, if the fit doesn't feel right within the first 5 minutes, it potentially is the wrong size or style for your foot type.  At that time, make sure to contact our fit wizards for expert advice .. we want you comfy and we know shoes!

STEP THREE

What to check for?

Length

With the shoes on, stand up, have a wriggle, then make sure there's about a thumb width of space between your longest toe and the end of the shoe. 

In safety footwear, this can be hard to gauge - another trick is to push your foot forward inside the shoe, so your toes are touching the top end. You should be able to pop a finger between your heel and the back of the boot (see the helpful pic).

The main thing to note is: the length of your shoe will never ever change. So if your foot is feeling cramped in (or you're hitting the end of the shoe or feeling the safety cap width), your shoe is too small and things will end in pain and that frowny face. If there's more than a thumb width of room, it’s probably too big. This means you won't have proper underfoot support and your lower limb alignment will be out of whack - yikes!

Pressure points

After trying on your shoes, inspect your feet for red spots, or areas that feel a bit hot - indicators of tight fit areas. These may already be known problem areas for you?  May be you are prone to blisters?  So this is the time to get prepared and have some gel spots on hand! 

Otherwise, it may mean a little breaking in might be required OR you need a different size. The level of un-comfiness will tell you which it is and you can always reach out to us for our expert advice and knowledge.

PROBLEMS?

Feeling a bit tight?

PROBLEMS?

Slipping a bit?

If you’ve gone through the above tips, and the fit still doesn't feel ideal or you're just a little unsure, talk to our shoe wizards who can get you sorted with a click of their heels. Don't be shy - we want you safe and supported, and a shoe that doesn’t fit correctly will cause all sorts of foot health issues. Plus uneven pressure caused by ill-fitting shoes will cause early damage to your new kicks. Ain't nobody got time for that.

STEP FOUR

Yep, the fit feels right

Ok then, let's get you comfy! These are our top tips :

Take your shoes out for a few short stints before the first big all-day outing or wear around the house .. and vary the time of day for your short strolls, as your feet swell during the day. On the first full day of wear, take back-up shoes (just in case!). We really do suggest patience when wearing in new kicks or boots .. particularly if they're shoes that you are gonna spend loooooong days in!

Choose a sock thickness that prevents slippage - but won't create squished feet - and make sure the laces are pulled firm. If you have slippage, or extra tightness you'll likely meet a blister or few.

Sometimes, even if you are doing everything perfectly (right socks, firm laces), pesky blisters may form during the "wear in" process. Just grab some gel bandaids like these (or gel band-aids). Place one inside the shoe on the problem area (and do it as SOON as you feel the discomfort - quick action is best), and one on your foot until the blister heals. 

If you feel rubbing or slipping in a particular area, pop some gel pads or heel grips onto that area of the shoe. This really helps minimise friction, rubbing and sore spots.

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DISCOVER

Bamboo socks

The best ever sock is here! Feet love bamboo coz it has natural super-powers to keep smells at bay, sweat wicked away, plus a cosiness factor of 100%. Bamboo also does this thing where it keeps your feet warm when it's cold, and vice versa. Very smart socks indeed!

SHE WEAR

No slip, no show socks for kicks and shoes

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Ankle socks for sneakers or lower cut boots

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SHE WEAR

Long thick socks for work boots

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