cleaning & caring for your footwear

We use various leather finishes and other materials in the uppers of our footwear and each needs specific care. Products on our website will state the material used.

We are often asked how long shoes should last, and that’s a difficult question to answer! It does depend what you will be doing in your shoes, but just as important is how well you care for your shoes .. and they deserve your love! The more you care and look after your footwear, the longer they will last!

General tips to keeping your she wears “tip top” :

  • Clean footwear on a regular basis (recommendations below according to upper material)
  • Remove dirt, grass and mud from soles on a regular basis
  • Do not use solvents or products not suitable to the particular leather/material
  • Store away from sunlight in a cool, dry place
  • Storing outside and/or in heat will cause glue to disintegrate and/or perish
  • As a natural and permeable material, leather is not waterproof and is affected by regular exposure to water
  • Water and sun can affect the colour of any dyed product.  Even though we manufacture with water resistant leather uppers, we suggest to regularly use a waterproofing spray as this prolongs the life of your boots/shoes and helps to protect the colour.
  • Do not force dry. Drying by an artificial source or open fire will cause leather to crack and shrink and affect the way the leather is attached to the sole.
  • Strong acids and chemicals will do serious damage. Common substances such as milk and salt are also highly damaging. Ensure to remove all contaminants before applying a waterproofer or cleaner
  • Wear your footwear regularly .. even if for short periods of time! Once you have worn your footwear, prolonged periods of storage are not recommended for any rubber soled footwear as soles can either perish and/or glue can disintegrate.
  • Do not remove boots or shoes by “kicking off” with the other .. this is a big no no with ANY shoe type!  “Kicking off” footwear causes damage to the heel counter, stitching, upper material and sole .. and that heel area will deteriorate very quickly. This nullifies the warranty.

general tips to keeping you comfy! :

Most of our customers tell us their she wears are comfy “from the get go” and don’t need wearing in, however as with any new shoes, it is possible to get blisters. We do suggest to wear your new footwear around the house for a short period of time before you begin to wear all day.  To alleviate blisters (or if you feel you are getting one), ensure your laces are done up tightly (as heel slippage causes friction against the heel counter, which in turn causes heel damage). Purchase gel bandaids (rather than normal bandaids) and place one on your foot in the area you feel the rubbing. You can even pop one on the boot in that specific area.

Always wear good quality socks with your footwear!  After thorough research, we decided on bamboo for our sock ranges as bamboo is brilliant in both hot and cold climates. Good quality socks can make all the difference with footwear and all day comfort.

specific guide for upper leather/material :

Nubuck leather footwear :

We do not use suede leather in any of our women’s footwear (except note below for action leather). NB: There is not much visible difference between suede and nubuck leather. Suede has been sanded on the inner layer of the hide, whereas nubuck is sanded on the outer or exterior skin of the hide. Hence nubuck leather tends to be more durable and tougher than suede.

• Use a dry nubuck cloth to remove any surface dirt

• Remove any scuffs with a nubuck/suede leather eraser (use gentle, circular motions)

• Use a nubuck/suede brush to manipulate the leather nap (use gently)

• Remove any excess moisture with a dry cloth and leave to air dry (do not force dry)

• On a regular basis, apply a nubuck waterproofing spray and/or stain repellent to help prolong the life of your shoes

We stock a waterproofing kit and cleaning items .. please click here 

Full grain leather footwear :

  • Remove any dirt on your footwear with a soft bristled brush or damp cloth
  • Apply leather polish, spray or cream to the leather (ensure the product is suitable for full grain leather)
  • If using a polish, apply a small amount of leather cleaner to a polishing cloth or brush (rub gently in circular motions)
  • Waterproof on a regular basis
  • We stock a waterproofing kit and cleaning items .. please click here 

Action leather footwear :

  • Action leather is suede leather covered with a thin film of polyurethane to protect the print
  • Remove any dirt with a damp cloth or soft brush
  • Wipe down on a regular basis with a damp cloth
  • Do not use solvents or chemicals as this will affect the polyurethane coating
  • Be very careful with waterproofing spray ~ most are not suitable for action leather and will cause the colour to fade or break down

Crazy horse leather footwear :

Crazy horse leather was a popular leather for saddle manufacturing (it doesn’t come from horses!). When the leather is scratched or rubbed, the natural colour of the leather changes its hue which gives it a unique vintage look.

  • This leather really does require minimal upkeep! Crazy horse leather is a very durable, water resistant leather and scratches and imperfections are characteristics and features of this leather (rather than imperfections or flaws).
  • Remove any dirt  with a damp cloth
  • Optional : apply a natural leather cream or wax (NB this may darken the colour of the leather)
  • Avoid chemicals or sprays

Knit mesh footwear :

  • Dilute a small amount of detergent in a bowl of cool water
  • Dip a soft cloth into the diluted solution and use firm but gentle pressure (being careful not to snag the knit)
  • Remove any soapy residue with a slightly wet cloth
  • If badly soiled, use a soft brush (like a toothbrush or a suede/nubuck brush) to work the solution into the knit mesh
  • Pat dry and leave to air dry naturally
  • We retail a sneaker cleaner

Rubber gumboots/wellies :

  • Clean boots on a regular basis
  • Rinse boots after use using a mild detergent. Do not use solvents or products not suited for use on rubber (you can purchase a silicon rubber conditioner to keep your rubber boots in tip top condition!)
  • Chemicals, pesticides etc will cause rubber to perish, so ensure to clean off immediately.
  • Remove dirt, grass and mud on a regular basis
  • Store away from direct sunlight in a cool, dry place. Sunlight causes rubber to breakdown and discolour
  • Do not force dry. Drying by an artificial source or open fire will cause rubber to crack and shrink
  • Do not leave outside for prolonged periods of time
  • Occasionally, you may notice a white powdery “bloom” on your gum boots. This is because rubber is a natural product and in certain conditions, insoluble particles may rise to the surface. This is a common process, characteristic of high quality, natural rubber and nothing to be concerned about. It will not affect the performance or durability of your boots. You can purchase a Commercial boot buffers or shining products which are specially designed to remove the blooming marks. However, for a homemade alternative, try wiping your boots clean, and then applying a drop or two of olive oil to a dry cloth. Wipe this into your boot surface with a circular motion, and the white marks should disappear.
  • We stock a gum boot cleaner .. please click here